Fair Play for Pre Pay

Fair Play for Pre Pay

The Citizens Advice campaign around fair treatment of those households using pre payment meters for electricity and gas moves into a new stage with this excellent short video. Click below to have a look. Please circulate to your friends and other networks and raise Bureau Evidence Forms as appropriate

https://www.youtube.com/watch?v=0e__W0WRAYA

This week we welcome some more new volunteers.

Roger Peets joins us on the advice team and Vivienne Phillips, Kirsty Harris and Sammie Pike join the admin team. Fiona Cross joins us as a Board trustee. Welcome one and all, without our volunteers we would barely function as a Bureau and I cannot emphasise enough how grateful we are for your generous help.

Petra disruption expected Tuesday & Wednesday

Microsoft release their next security patch on Tue March 10th. Citizens Advice have implemented a series of measures to minimise the distruption to our network but it would still be reasonable to expect some interference as computers across the network attempt to download the patch simultaneously.

Team meeting - rescheduled

The next team meeting will take place on Wed 18^th March 1pm – 4pm and will focus on Citizens Advice research and campaign work with guest speaker Alun Evans from the Cymru campaigns team. All Bureau services will be closed that afternoon so that everyone can attend although the Shelter session will continue as normal. There will also be a session on the new Pensions Advice Gateway Assessment Tool.

Bureau closure

The Bureau will next be closed for Easter on Good Friday 3^rd April, Easter Monday 6^th April and Tuesday 7^th April.

Feedback

I always welcome feedback from staff and volunteers, you can ring me on 01633 876128 send an email at mal.edgson@torfaencab.org.uk, write a letter, comment on this blog, place your comment or suggestion in the comments box in the Cwmbran meeting room or come and see me.

This Blog is prepared for the staff and volunteers of Torfaen Citizens Advice Bureau